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Got questions you’re itching to ask about dandruff? We’re here to help. 

If you’re the flaky friend in the group, you’re not alone. In fact, dandruff is OUAI more common than you think. So, if you’re dealing with dryness, itching & flaking, we’re on the OUAI to save your scalp. Our new Anti-Dandruff Shampoo is clinically proven to reduce flaking, itching & irritation associated with dandruff.

But first, get answers to your questions. Because dandruff shouldn’t be a head-scratcher. 

Dr. Diana says it best. Our Director of Education answered your FAQs on TikTok. See what she has to say about the OUAI we’re helping you ditch dandruff. For starters, the amazing smell:


@theouai Replying to @hopebenzie Dr. Diana is in 👩‍⚕️ Drop your questions about Anti-Dandruff Shampoo below 👇 #askontiktok #dandruff #howtogetridofdandruff #menshair #dandruffsolution ♬ original sound - the OUAI

Q: What is dandruff? And who can get it?
A: Dandruff is a condition that causes the scalp to flake due to an overproduction of Malassezia, which is a yeast-like fungus that feeds on oils on the scalp. Malassezia is not bad, in fact, we need it for a healthy balanced scalp, but too much of it can cause dandruff. And it happens to a lot of us. 

All genders and age groups of people can experience dandruff. One in five people have dealt with it at some point in their life. 

Q: What causes dandruff?
A: Some potential causes of dandruff include a sensitivity to hair care products (contact dermatitis) or other skin conditions such as eczema or psoriasis. If the hair & scalp are not cleansed enough, oily buildup can also contribute to flaking. Too much sunlight, diet, season changes can also cause dandruff and scalp irritation.

Q: Will Anti-Dandruff Shampoo dry out my scalp? 
A: Anti-Dandruff shampoo is formulated with 2% Salicylic Acid and uses gentle surfactants and conditioning agents to help keep your scalp & hair feeling soft, smooth and clean. 

We recommend incorporating it in your routine and following with your favorite conditioner 2 times a week or as directed by your doctor. You can try testing the shampoo on a patch of the scalp if you’re worried about irritation. 

​​Q: What is the best conditioner to use after Anti-Dandruff Shampoo?
A: Follow with your favorite conditioner. If you want to go all the OUAI, pair Anti-Dandruff Shampoo with a conditioner for your hair type.

Q: How long will it take to see results? 
A: After 28 days of use, 100% of participants agreed*:


  • *According to a clinical study of 25 participants after 28 days of use

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